The duties of Ex-Service Organisation (ESO) practitioners require a wide range of skills. They must be able to understand the Repatriation System, assist personnel and their dependents in their dealings with the Department of Veterans’ Affairs, understand and interpret the relevant laws and regulations, elicit information from members and other witnesses to prepare claims, and evaluate factual evidence and medical opinion.
Please Note: RSL membership is not necessary for the free services provided by our Pensions and Welfare Office.
Advocates advise personnel and their dependants on the lodgement of appeals to the Veterans’ Review Board and the Administrative Appeals Tribunal. They also present cases on behalf of personnel and their dependants. They assist personnel in applying for DVA pensions, military compensation, benefits and income supplementation.
Fully trained advocates are able to assist all Ex-Service personnel and their spouses in the preparation and submission of claims for pension and entitlements. They will also assist in the appeal process if required.
The RSL Advocates handle a significant number of cases in SA which appear before the Veterans Review Board. The advocates employed by the SA State Branch are either Veterans or Ex-Servicemen, thereby providing them with a close empathy with the needs of ex-service personnel.
Persons seeking assistance should contact the SA Branch office to arrange an appointment with the Advocates.
Welfare Officers assist personnel with information about health and community services which may be available to them. They also gather information on local community services and how to access them, as well as communicate with service providers.
The Ex-Service Welfare Bureau of the SA State Branch can provide assistance to Ex-Service persons or their spouses who are resident in SA/NT and who are in necessitous circumstances.
For British Ex-service persons, or their dependants, the SA Branch process claims for assistance through the welfare organisations in Britain.
Assistance can only be provided after personal interviews with one of the Welfare Officers of the State Branch. Ph: (08) 8100 7300.
Sub-Branches which also provide welfare services are
- Advocacy - Darwin
- Welfare - Blackwood, Mount Gambier
- Advocacy - Plympton-Glenelg
- Welfare - Plympton-Glenelg
The remaining Sub-Branches in SA/NT may also provide welfare activities within their local community and membership.
In the event that we are unable to provide financial assistance, our advocates refer ex-service persons on to services that may be able to do so. This can also include references to financial guidance services
Military Rehabilitation and Compensation Scheme
The Military Rehabilitation and Compensation Scheme provides rehabilitation, treatment and compensation for ADF members who suffer mental or physical injury or contract a disease as a result of service on or after 1 July 2004.
Serving ADF members who have been injured at work or who have an illness or disease caused or aggravated by their military employment and who need assistance in submitting claims should contact RSL State Branch 8100 7300.
Ex-Military Resource Centre
Assistance is available for ex-service persons who may be having difficulty in assimilating into everyday life after suffering some form of medical condition or those persons who merely wish to relearn occupational skills to facilitate a career move. Contact the Ex-Military Resource Centre at the Peter Badcoe Complex 8252 0500; www.xmrc.com.au.