Advocacy
If you are considering submitting a claim to the Department of Veterans’ Affairs (DVA) for an injury, illness, benefit or entitlement, we recommend that you use a qualified advocacy service to help the claims process.
The DVA claims and rehabilitation process can be complicated and demanding with an acknowledged backlog in processing. Let our experienced advocates guide you through the process to ensure you get the most favourable outcome.
All RSL SA advocates are qualified and accredited in accordance with the national Advocacy Training and Development Program.
How we can help you:
- DVA claims (Including income support)
- DVA Appeals
- Veterans Review Board
They can assist with directions towards state-based services such as transport, accommodation, Companion Card.
FREQUENTLY ASKED QUESTIONS
How do I find a qualified Advocate?
1) Contact the RSL SA Office on (08) 8100 7300; veteransservices@rslsa.org.au
2) Use the Accredited Advocate Register to find an ESO with qualified advocates who are trained to assist you in accessing services relating to wellbeing, rehabilitation, compensation and appeals for unsuccessful claims.
Is this Service free?
Yes, our services are free of charge. You are not required to be a member of the RSL
What’s happening with my claim…?
At the moment there are significant backlogs with Defence providing service records and with DVA processing claims. We realise this is frustrating.
You can email DVA and ask for a status update on your claim at any time. Provide your Claim Number and name and ask for an update on the status of your claim to: enquiries@dva.gov.au